Our Technology

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25 Years of AI Experience

Mobilize designed a skills based artificial intelligent agent to increase the performance of your Campaigns, BPO processes and Call Center operations.

We specialize in replacing or supplementing the live agent environment. Our cloud-based artificial intelligent technology is truly state-of-the-art with over 25 years of innovative development.

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Our AI is...

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Built on a Secure Infrastructure

Our infrastructure provides secure deployment of services, secure data storage, privacy safeguards, and secure communications with customers.

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Powered by Machine Learning

Artificial Intelligence gives your business decision-making a massive upgrade. Our technology has proven itself as a leader in the market for over 25 years.

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Optimized for Any Business

We utilize our time-tested process to identify and implement strategies that make your business more efficient and cost-effective.

Technology that helps your business grow.

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Machine Learning

Machine learning enables our system to learn from data rather than through explicit programming.

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Intent Processing

Intent Analysis helps us analyze and monitor brand reputation, and understand customer experiences.

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Confidence Level

Our systems provide a confidence level of over 95%. Our AI understands and responds at the highest level possible.

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Recording

Call recordings and transcriptions are part of the requirements for PCI and DSS compliance.

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Voice Modeling

Building a voice model means capturing the characteristics of a specific voice in a data structure.

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Behavioral Routing

Behavioral routing automatically predicts the best call path between customers and our AI.

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Keyword Extraction

Keyword extraction breaks down human language so that it can be understood and analyzed.

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NLP

Natural Language Processing manipulates human language without a robotic-sounding presentation.

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Digits v. Words

A digit is a single numerical symbol, from 0 to 9. A number can be a string of one or more digits and or words.

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Emotional Intelligence

Our AI  interprets, responds to, and imitates the way humans experience and express emotions.

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PCI Compliance

PCI compliant protects cardholder data for any organization that accepts, transmits, or stores that data.

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Global Cloud

With over 20 regions in 17 countries, we deliver high-performance and security to our customers around the globe.

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Our Process

We attribute decades of excellent results to our disciplined and thorough setup process. While we personalize our plans and their execution according to your business needs, we have predefined steps to guide us when launching a new project. These steps have been proven to increase our efficiency so that we meet your deadlines and achieve exceptional results, every time.

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1. Discovery & Script

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2. AI Voice Modeling

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3. Programming & Testing

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4. Launch

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5. Data Analysis

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6. Optimization

Get in touch today for a free consultation.