25 Years of AI Expertise
Mobilize designed a skills based artificial intelligent agent to increase the performance of your campaign, BPO processes and Call Center operations!
We specialize in replacing or supplementing the live agent environment. Our cloud-based artificial intelligent technology is truly state-of-the-art with over 25 years of innovative development.
Powered by Machine Learning
Our technology gives your business decision-making a massive upgrade. Our technology is here and it’s proving itself in the market for over 25 years.
Built on Secure Infrastructure
Our infrastructure provides secure deployment of services, secure data storage, privacy safeguards with secure communications with customers.
Optimized for any Business
Our business optimization is the process of identifying and implementing new methods that make your business more efficient and cost-effective.
Machine Learning
Machine learning enables our system to learn from data rather than through explicit programming.
Intent Processing
Intent Analysis helps us analyze and monitor brand reputation, and understand customer experiences.
Confidence Level
Our systems provide a confidence level of over 95%. Our AI understands and responds at the highest level possible.
Recording
Call recordings and transcriptions are part of the requirements for PCI DSS compliance.
Voice Modeling
Building a voice model means capturing the characteristics of a specific voice in a data structure.
Behavioral Routing
Behavioral routing automatically predicts the best call path between customers and our AI.
Keyword Extraction
Keyword extraction breaks down human language so that it can be understood and analyzed.
NPL
Natural Language Processing manipulates human language without a robotic-sounding presentation.
Digits vs Words
A digit is a single numerical symbol, from 0 to 9. A number can be a string of one or more digits and or words.
Emotional Intel
Our AI interprets, responds to, and imitates the way humans experience and express emotions.
PCI Complaince
PCI compliant protects cardholder data for any organization that accepts, transmits, or stores that data.
Global Cloud
With over 20 regions in 17 countries, we deliver high-performance and security to our customers around the globe.
HOW WE WORK
Our Process
Mobilize values each business as unique and we spend time with you in understanding your goals. Excellent results are an outcome of our disciplined and experienced setup process. While we personalize our plans and their execution according to your business needs, we have predefined steps to approach a new project. These steps have been proven to increase our efficiency so that we meet your deadlines and achieve exceptional results, every time.
